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Top The Customer-driven Company

The Customer-driven Company
By:"Richard C. Whiteley"
Published on 1993 by Basic Books

An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.

This Book was ranked 16 by Google Books for keyword Harley Davidson Owners Manual Pdf.

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